Developing a product like ours is not an easy thing. The in-house at IKEA Haarlem helped us a lot, by finding out how it all works in a real life, but now we wanted to know a bit more about technical requirements, that we can use in our product. So on the 20th of November we went to IKEA Service Office. There we were given two computers to work on so we can check what kind of information/movies/games are available to us in the IKEA toolbox, which is a large database within the intranet for employees.
We also spoke to Hanne Willigenburg from the web-team in the Service Office. She told us how IKEA handles web related products and services and told us that we are free to develop what we wanted, which is of course very good news.
The results of this visit were very helpful: we’ve gathered a lot of resources we can use in this project, for example guidelines regarding copy and style but also movie clips we can use for the look and feel of the project. Pictures about logistic instruments and machines were also obtained, this makes the designing of the icons a bit easier.
Next to this we’ve also found a lot of useful images concerning the logistic processes. Also some very detailed job descriptions of the functions (retail) logistic manager, goods flow teamleader and goods flow manager, which could help us to communicate to the target group what IKEA expects from them.