To reflect on the previous post on the people-centered approach, we had a translate-session with someone who, in 2012, was in the top 100 of the Wired Magazine’s list of most influential people in digital technology, or the digital-power brokers as they like to call it. His name is Jeremy Myerson, director of the Helen Hamlyn Centre for design in London, UK. With his people-centered approach on design he inspired us a lot when discussing about technology, the project, and especially the approaching of the issue at hand.
- Source: http://alwaysinfo.co.uk/images/i/don-39t-boil-the/5
One of the simplest but at the same time most important things we discussed was described in the phrase “Don’t try to boil the ocean”. We should define the problem in the most simple sense to eventually let the solution evolve from a specific into a generic one. When observing knowledge workers in their environment with ethnographic research we will stumble upon multiple annoyances, multiple opinions on multiple subjects, when focussing on a few of those feelings that are connected to the working environment, meaning the physical environment, the IT-devices and the management culture within the workspace we can uncover the real ‘issues’ at hand and design something useful for these issues.