The main objective of this week was finishing up the research. We delivered the first version of the research document. A second thing we had to do was give two presentations. The first was for the other MediaLAB students and the second was for the assigner. We presented our methods and findings.
Research Document [08-03-13]: Final_Research_document
We had an appointment with Andries from Makita who is one of the suppliers for STIHO. And a second thing we did was driving with Andre, one of the sales representatives for STIHO. Sabrina drove to different work locations to speak with different contractors and gain more insights on their tasks and responsibilities.
Aishwarya clustering the insights
Also we designed some graphics for in the research document which makes our story more clear.
The outcome of our research was represented by different insights, personas, journey maps and a stakeholder & touchpoint map.
Journey Maps
Personas
Stakeholder & Touchpoint Map
The assigner Bruno Giebels was very pleased with the result we deliverd on friday. He loved the presentation and we had a good and useful discussion at the end which will help us in the concept phase.
Workshop
On wednesday we had an preparation workshop for the concept phase by Charlie Mulholland. We’ve mapped which different stakeholders are involved in our project and have taken a closer look at how they see the problem. This was done via different tools and methods. An important insight with regards to the stakeholders was that people who hire contractors and also foreign construction companies may be indirectly impacted by the outcome of our concept.
Upcoming
The upcoming two weeks will be devoted to developing three different concepts and will involve loads of brainstorming and idea generation.