Introduction
On the 8th of September, we had an appointment for meeting with a few employees of KLM. During this interview a lot of ambiguities were cleared up, since we got a chance to finally determine the authentic goal of our project.
Opening with an ice breaker, we moved on to a presentation introducing ourselves and our skills. Eventually the topic shifted to the actual task and a tour through KLM’s Data Centre, familiarly known as The Bunker and subsequently into a questionnaire session.
The Service Desk of the Point of View building
Objective
The objective of this meeting was to squeeze as much information as possible out of our partner KLM. This is a necessity considering the first Sprint planning is around the corner, which requires a great deal of knowledge about the subject of the issue.
We finally had the chance to take a good group picture
Gained insights
- The problem to be addressed and innovated is based on the following criteria:
- Energy usage;
- Temperature;
- Usability;
- Flexibility;
- Maintenance;
- Extensibility;
- Cost avoidance.
- The lighting products are to be replaced, as they are old and prone to failure; since the building is reaching its 26th birthday this year;
- Around 500 TL lights are in usage;
- Only a few lamps are lit 24/7. Most lamps are used during maintenance;
- The Data Center contains no sensors to automatically adjust the lightning;
- Other than maintenance workers, there are no employees present in the building, since it contains little to no work space;
- Numerous lights are fitted inaccurately, leading to poor functionality and causing problems for the workers;
- The High Security Area (HSA) uses the most energy (at full capacity 16 kWh per 1500 m2 with 24 x 24 lights);
- Specific info like floorplans, floor- and door numbers, etc. should not be mentioned on the blog.